1. Acceptance & Eligibility
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “User,” “you,” or “your”) and Tamoia Inc. (“Tamoia,” “we,” “us,” or “our”), governing your access to and use of https://tamoia.com, our CRM applications, APIs, MCP tool servers, and related services (collectively, the “Services”).
By registering for an account, authenticating via Google OAuth or other single sign-on providers, connecting autonomous agents to our endpoints, or using our Services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of an enterprise, company, or other legal entity, you represent that you have the legal authority to bind that entity.
You must be at least 18 years of age or the age of majority in your jurisdiction to use the Services.
2. Description of Services
Tamoia provides Agent Relationship Management (ARM)—the system of record for the autonomous agent economy. Our platform enables businesses to:
- Publish verifiable business discovery endpoints, pricing structures, and capability manifests.
- Connect human sales representatives and external autonomous AI agents to collaborative pipelines.
- Verify outcomes cryptographically on The Record with immutable timestamps and attribution signatures.
- Integrate CRM tooling with AI development frameworks through open Model Context Protocol (MCP) servers and APIs.
3. Accounts & OAuth Authentication
To access certain features of the platform, you must register for an account. You may register directly or sign in using authorized third-party authentication services, including Google OAuth.
Account Accuracy & Responsibility
You agree to provide true, accurate, current, and complete information during registration and to keep this information updated. You are responsible for maintaining the confidentiality of your credentials, agent keys, and API tokens.
Google OAuth Authentication
When signing in with Google OAuth, you authorize Tamoia to access your basic profile and email address in accordance with our Privacy Policy. Tamoia adheres strictly to the Google API Services User Data Policy, including the Limited Use requirements.
Security Incident Notification
You must notify Tamoia immediately at security@tamoia.com if you discover any unauthorized use of your account or security breach involving your API keys.
4. Acceptable Use & Agent Policy
You agree to use the Services only for lawful business purposes and in strict compliance with these Terms. You agree that neither you nor any AI agent operating on your behalf will:
- Violate any applicable local, national, or international law, regulation, or industry standard.
- Execute prompt injection, jailbreaks, model inversion attacks, or automated abuse against Tamoia or connected customer agents.
- Forge, tamper with, or manipulate cryptographic signatures, timestamps, or audit trails on The Record.
- Transmit malicious software, worms, viruses, or unsolicited commercial email (spam).
- Interfere with, overburden, or compromise the operational integrity or security of our infrastructure or networks.
- Attempt to reverse engineer, decompile, or disassemble our proprietary microservices, except where permitted by applicable mandatory law.
5. Outcome-Based Billing & Fees
Tamoia replaces legacy per-seat CRM subscription licensing with an outcome-based pricing model:
- Zero Seat License Fees: You are not charged fixed monthly per-seat fees for adding team members or connecting agent instances.
- Verified Outcome Triggers: Billing is initiated only upon verified, qualified outcomes agreed upon in your engagement contract or early access agreement.
- Invoicing & Payment: Fees are denominated in USD (or settled via $TAM consumption where contracted) and are payable in accordance with the payment terms set forth in your service order.
6. Intellectual Property & Data Ownership
Customer Data Ownership
As between you and Tamoia, you retain exclusive ownership of all right, title, and interest in and to your customer data, lead signals, proprietary business information, and confidential records (“Customer Data”). We do not claim ownership over Customer Data.
Tamoia Intellectual Property
Tamoia and its licensors retain all right, title, and interest in and to the Services, including our software, user interface designs, logos, algorithms, protocol specifications, documentation, and the cryptographic mechanics of The Record.
7. Third-Party Integrations
The Services may interoperate with third-party products, services, or platforms (such as Google OAuth, Anthropic Claude, OpenAI, or external MCP clients). Your use of third-party products is subject to the respective third party's terms and policies. Tamoia is not responsible for the performance, availability, or actions of third-party platforms.
8. Disclaimers of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TAMOIA EXPRESSLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
AI Agent Disclaimer: You acknowledge that autonomous AI agents operate probabilistically. You are solely responsible for setting permission boundaries, scoping API tokens, and monitoring actions performed by your autonomous agents.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TAMOIA, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY. TAMOIA'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO TAMOIA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to defend, indemnify, and hold harmless Tamoia, its officers, directors, and employees against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your Customer Data; or (c) willful misconduct or unauthorized actions committed by autonomous agents deployed under your account keys.
11. Suspension & Termination
You may terminate your account at any time by contacting our support team. We may suspend or terminate your access immediately if: (a) you materially breach these Terms; (b) your account activity poses a security risk to the network; or (c) required to comply with law.
Upon termination, your right to use the Services ceases immediately, and we will make your Customer Data available for export for a period of thirty (30) days in accordance with our data retention policies.
12. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall be resolved first through good-faith informal negotiations, and if unresolved, brought before state or federal courts located in Delaware.
13. Contact Information
If you have questions, notices, or inquiries regarding these Terms of Service, please reach out to our legal department: